IronFX Limited is looking for Customer Support Officers (5 Job Positions)

11:31 26/8/2013 - Πηγή: OnlyCY

IronFX Limited - Customer Support Officer (5 Job Positions)

ΑΝΑΖΗΤΑΤΕ ΕΡΓΑΣΙΑ; – ΕΚΑΤΟΝΤΑΔΕΣ ΘΕΣΕΙΣ ΕΡΓΑΣΙΑΣ – ΠΑΤΗΣΤΕ ΕΔΩ!!

Job category:Customer ServiceMailing details :Company name:IronFX LimitedAddress:2 Iapetou Str Agios AthanasiosTown:LimassolPhone:+357 25027000Mobile:N/AFax:N/AContact person:HR DepartmentE-mail address:hr@ironfx.comPosition details:Job title :Customer Support
OfficerJob description:• Provide support to customers via telephone, email and live chat
• Resolve client queries and provide support when required
• Be the liaison between client’s requests, customer service and back office operations
• Offer support to the Account Managers from all regions
• Ensure that all client’s requests are processed on time with no delays
• Monitor and supervise the Company’s accounts management desk for opening new accounts and building new clientele base
• Provide a quality customer support during the account opening stages as well as throughout the existence of the trading account
• Lead and manage trading accounts of existing clients
• Promote the Company’s servicesNumber of persons required:5Qualifications required:• University Degree in Business Administration or related filed
• Must have experience within the FX Industry
• Previous experience of working in a customer support position
• Must be fluent in written and spoken English
• Excellent communicator over the telephone and email
• Good time management and priority handling
• Ability to diagnose and resolve problems
• Initiative to find answers to new questions
• Must be willing to work shiftsOther requirements:Remuneration: An attractive salary and benefits package will be offered to the successful candidate.

The Company offers a dynamic work environment that encourages career progression and development. Should you match the the above criteria and you are interested in joining us, please forward your CV to hr@ironfx.com.Location(s):LimassolEmployment conditions:Full Time

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